Physicians who are interested in electronic medical record (EMR) software should take a close look at both desktop and handheld varieties. Both types of EMR software have many of the standard benefits of digital recordkeeping (efficiency, speed, safety, accuracy, etc.), and both have distinct advantages and limitations that are critical to understand in order to ensure seamless integration with the unique needs of your practice.

Desktop EMR software comes in a variety of formats, most notably web-based software solutions, custom-built software solutions and off the shelf, or standalone software solutions. Each type of system allows medical records to be stored, retrieved and shared electronically with record speed and accuracy.

Web-based desktop software for EMR use is often the simplest to install and use – if you have a working Internet connection, you are more than halfway there – but since data is kept on a public network, it often raises concerns about the security and privacy of medical records, so be sure your system has the ability to easily restrict access.

Custom-built desktop software solutions are exactly that – tailor made to the specific requirements of your office, giving you full control of every detail. While this option may seem to make the most sense due to the freedom it allows in controlling how the EMR software functions, custom-built options are often much more expensive than other solutions and can take much longer to develop.

Off the shelf or standalone desktop EMR software solutions are much more affordable and are often ready for immediate use upon purchase. They often use a programming language like Java and work on multiple operating systems, including Mac, Windows and even Linux. In addition, established standalone systems often come ready to go with a comprehensive feature list that was developed through actual use by physicians and other healthcare professionals, so you don’t have to brainstorm and foresee every feature you may need. Be sure to ask if the system offers Intra-office instant messaging, scheduling, patient tracking and automated data backup, as well as any other features your office will need.

In today’s medical world, however, many physicians are finding that Palms, iphones, PocketPCs and Blackberries are becoming a necessity and not just a luxury. Although these handheld devices are perhaps best known for giving easy access to email, contact information and scheduling, they also have the capacity to run a growing number of medical software systems, including but not limited to recordkeeping, image viewers, medical calculators, drug references and textbooks. Compared to desktop and laptop computers, handheld devices are also very compact and light, providing the convenience of instant access no matter where you are. They also tend to have a prolonged battery life and are much less likely to break down or malfunction.

With both desktop and handheld medical software, you should do your best to evaluate the software prior to purchase. If they have a free trial – use it! And be sure to utilize any demo materials or client referrals they offer. When it comes to EMR software, taking the time to understand the options is critical to long-term success, so don’t be afraid to ask tough questions and expect the best – both you (and your patients) deserve it!