Are Electronic Medical Records (Electronic Health Records) providers transparent enough? Many million-dollar initiatives like the one by The University of California San Francisco (UCSF) Medical Center tried, failed because the EMR software that they chose had technical difficulties. The most important things that the EMR/EHR market can do to make new EMR implementations and initiatives a success is to be “transparent”. The non-disclosure clauses prevent purchasers from reporting any bugs in the software with the health IT vendor. All this will lead to a risk-free business environment for the health IT vendor but will lead to hurting the EMR market itself which eventually will affect the health IT vendor. One needs to careful while choosing a new EMR and it is best to seek help from consultants and companies who not only understand the EMR/EHR market but also will be able to implement, support and provide medical billing services.