There has been much debate over whether electronic medical record (EMR) software will protect or eliminate a patient’s right to privacy. Although the fears surrounding such unprecedented access to medical information may be understandable, in reality a quality EMR software system, combined with proper staff training protocols, can protect the integrity of medical records much more easily and thoroughly than paper filing systems.

In order to alleviate privacy concerns, it is important to ensure that your EMR software system is set up to store medical records in a legally correct manner. In fact, according to the Healthcare Information and Management Systems Society (HIMSS), electronic records that do not meet certain Federal and State requirements can be challenged as legally invalid, claims may be denied and litigation can ensue. To avoid this, make sure you can easily demonstrate procedures that will prove your electronic medical records have not been altered.

A good system will combine the needs of your practice (including the need to correct mistakes and make changes from time to time), with preventative measures that exist solely to protect the legal integrity of the records and the privacy of your patients. For example, will your system keep track of who entered what data? Does it have an effective yet realistic “time-out” feature that will limit the amount of time that a record can be altered after it is created, before “locking” it for good? How frequently does the system require you to update and change passwords? Is each entry automatically time-stamped? These are just a few of the features that can help to prove the integrity of a facility’s EMR system, and they can also work to alleviate privacy concerns among patients.

While it may be natural on some level to fear the added control that seems inherent to centralizing records of just about anything, when it comes to our medical records we simply can’t afford to maintain the status quo. Paper recordkeeping systems are fast becoming a thing of the past, and the new digital recordkeeping era promises to provide us with unprecedented access to vital information so physicians from all backgrounds can begin to gain new insight into the human condition.